(This page is only available in English for now. For an automated translation from your browser, right-click on this page and select your preferred language)
An external trainer is either a self-employed individual or an employee of a training institute/consultancy who provides training to trainees against a fee. If you are interested in booking a virtual classroom training or a face-to-face training with an external trainer, please consult our list of trainers and contact them directly.
Process for external trainers:
Step 1 - Registration
Confirm by email to
Step 2 – Agreement and fee
Step 3 – Access to training material
After signing the agreement and the payment you will receive access to the training paths.
Step 4 - Certificates
To purchase certificates online for your trainees (15 EUR before VAT per certificate):
- Open your administrative account or create one if you don’t already have one. Once created you should receive an email to validate your email address.
- Go into your personal account:
- Click on ‘My account’ and then ‘User & credentials’.
- Update your password and confirm it. Make sure to use a different password than the last 4 ones used on your account previously.
- Go then to your admin account:
- Click on 'Contact' and then 'Import'. Upload the people who should receive a certificate by using the XLS template
- Upload the filled-in template
- In 'Contacts', select the ones who should receive a certificate and save the selection in the top-right corner. We advise to make a selection based on the training number / language and date of training (not a must but easier further down in the process). If all imported contacts have to receive the same certificate in same language / same training, then there is no need to make a selection.
- Go to the webshop for external trainers and login with your credentials (making sure using same email address as your administrative account)
- Complete the required information
- Select the quantity and type of certificate (the language of the certificate can be chosen during the download of the certificates)
- Go to the end of the registration and complete the online payment
- If payment is successful, go back to your admin account. You can see the number of certificates purchased and the number of certificates delivered
- Select your contacts or retrieve your selections and allocate a certificate
- When downloading the certificates, you can select the language of the certificates
If you cannot remember your password to login, log out and use the forget password feature.